On the record — Professional services & legal
Nine years of contracts
Roughly nine thousand scattered contracts turned into a cited, searchable corpus for a professional services firm.
The ledger
What changed, side by side.
Before
The problem
A firm holding roughly nine thousand client and supplier contracts across shared drives, inboxes, and one retired partner's laptop. Answering "which agreements contain this clause" took a paralegal most of a week, and renewals were discovered by invoice rather than by calendar.
After
The build
A document intelligence pipeline: every contract ingested, key terms extracted into structured data, and the full corpus made searchable in plain English with citations to the source page. The system answers only from the documents — where the corpus is silent, it says so and routes to a human.
The outcome
One hundred thirty-one automated gates green at handoff, covering extraction fidelity, citation accuracy, and refusal behavior on out-of-corpus questions. The watch period added forty-one lessons to the library, most concerning scanned documents from the pre-2019 archive.
Built from
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